en
Join us

Terms and condition



Terms and Conditions

Welcome to Brunchdin, your go-to platform for multi-restaurant food delivery. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using Brunchdin’s services, you agree to be bound by these Terms. If you do not agree, please refrain from using our platform.

1. Definitions

  • "Brunchdin" refers to Brunchdin.com and its affiliates, employees, and partners.
  • "User" means anyone who accesses, registers, or uses Brunchdin’s services.
  • "Restaurant Partner" refers to third-party restaurants that list their menus and offer food delivery services via Brunchdin.
  • "Delivery Partner" refers to third-party entities or individuals responsible for delivering food orders.
  • "Order" refers to a request placed by a user to purchase food or beverages from a Restaurant Partner through Brunchdin.

2. Eligibility

By using Brunchdin, you represent and warrant that you:

  1. Are at least 18 years old or have parental/guardian consent to use the service.
  2. Have the authority to enter into these Terms.
  3. Will provide accurate and complete information during registration or while placing an order.

3. User Account

  • Users may be required to create an account to access certain features.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • Brunchdin reserves the right to suspend or terminate accounts for violating these Terms or engaging in unauthorized activities.

4. Service Overview

Brunchdin acts as an intermediary between Users, Restaurant Partners, and Delivery Partners. While we strive to ensure the best experience:

  • We do not prepare or package food; responsibility lies with the Restaurant Partner.
  • Delivery times are estimates and may vary due to unforeseen circumstances.

5. Ordering and Payment

  1. Placing Orders:

    • Orders can be placed via our website or app. Ensure all details are accurate before confirming your order.
    • Once confirmed, orders cannot be canceled unless explicitly allowed.

  2. Pricing:

    • All prices are listed in local currency and include applicable taxes.
    • Brunchdin reserves the right to update prices at any time without prior notice.

  3. Payment:

    • We accept multiple payment methods, including credit cards, debit cards, and digital wallets.
    • Payments must be made in full at the time of order placement.

  4. Refunds and Cancellations:

    • Refunds are processed in cases of order non-fulfillment or issues verified by our support team.
    • Cancellations may be allowed for specific cases but are subject to conditions.

6. Delivery

  • Delivery services are managed by our Delivery Partners.
  • Users are responsible for ensuring accurate delivery addresses.
  • Brunchdin is not liable for delays caused by traffic, weather, or other external factors.

7. User Responsibilities

By using Brunchdin, you agree:

  • Not to misuse or exploit the platform.
  • To comply with local laws and regulations.
  • To treat Delivery Partners and Restaurant staff with respect.
  • To report any issues promptly via our support channels.

8. Restaurant and Menu Information

  • Menu items and descriptions are provided by Restaurant Partners.
  • Brunchdin is not responsible for errors, omissions, or inaccuracies in menu listings.
  • Availability of menu items is subject to change without notice.

9. Intellectual Property

  • Brunchdin’s trademarks, logos, and content are protected under intellectual property laws.
  • Users may not copy, modify, distribute, or exploit any content from Brunchdin without prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law:

  • Brunchdin is not liable for food quality, safety, or any adverse reactions caused by consumption.
  • We are not responsible for any direct, indirect, or incidental damages resulting from the use of our services.

11. Indemnification

Users agree to indemnify and hold Brunchdin harmless from any claims, liabilities, damages, or expenses arising from:

  1. Violation of these Terms.
  2. Misuse of our platform.
  3. Breach of applicable laws or regulations.

12. Privacy Policy

Your use of Brunchdin is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Modifications to Terms

Brunchdin reserves the right to update or modify these Terms at any time. Continued use of our services after changes implies acceptance of the revised Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction where Brunchdin operates.

15. Dispute Resolution

In case of disputes:

  • Parties will attempt to resolve issues amicably through negotiation.
  • If unresolved, disputes will be subject to mediation or arbitration as required by local laws.

16. Termination

Brunchdin may suspend or terminate access to its services for:

  1. Breach of these Terms.
  2. Unlawful or fraudulent activities.
  3. Any action deemed harmful to Brunchdin or its users.

17. Contact Us

For questions or concerns about these Terms, contact us via:

Thank you for choosing Brunchdin. By adhering to these Terms, you help us create a safe and enjoyable food delivery experience for all.